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Last week Managing Director Elaine Sheppard made a studio visit to Barrett & Coe Norwich to observe Mark Adams who is in his sixth year as a franchisee, and just moved to a brand new, larger premises.

She commented; “With two Emma’s Diary shoots so far and a viewing next, I’ve picked up on some really useful minor changes and tweaks that Mark can now implement in order to help him to refine his sales process and increase his Average Order Value.”

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